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Our Burbank City Today
City of Burbank 311
Your one-stop connection to all non-emergency city services. Report issues, request services, and track progress — all from one app.
311
What You Can Report
Common service requests handled by 311 · tap any to open in the 311 portal
Potholes & Road Damage
Street defects, sinkholes, damaged sidewalks
Graffiti Removal
Report graffiti on public or private property
Bulky Item Pickup
Free curbside pickup of large items
Streetlight Outages
Broken or flickering streetlights
Tree Maintenance
Trimming, removal, root damage on city trees
Code Enforcement
Property violations, noise complaints, illegal dumping
How It Works
Submit and track service requests
Burbank 311 is available via the Our Burbank mobile app (iOS and Android), online at 311.burbankca.gov, or by calling (818) 238-4391. The system includes real-time bus tracking for all BurbankBus routes.
Requests are routed to the appropriate city department and you receive updates as your issue is addressed. Most non-emergency requests are resolved within 3–5 business days.